Up-skilling employees to deal with incidents is one of the most important and cost-effective investments an organisation can make. Those duty managers or shift controllers who are first on the scene become known as the on-scene commander - the person required to make an initial dynamic assessment of the situation.
The decisions made by on-scene commanders are of paramount importance. Rapid intervention and effective decision making can save a company from crisis, or at least minimise further impacts, ensuring that people, the environment, assets and reputations are protected and are at the fore of decision making.
In this webinar, Ricardo Crisis Consultant, Chris Scott, who possesses a wealth of global experience, will discuss:
• The role of an on-scene commander.
• Human factors associated with emergency response.
• Technical skillsets vs non-technical skills.
• Can non-technical skills associated with effective on-scene command be taught?
• Identification of suitable personnel for the role.
• Organisation of your company - where does the on-scene commander fit in?
• What next?
We will additionally discuss how to improve competency through bespoke and fit for purpose training and exercising. At Ricardo we believe tailored exercising to be incremental to crisis management capability. This is underpinned by being at the forefront of emergency response and crisis management for over 40 years.
Exercising by Ricardo is tailored to suit the crisis maturity level of your organisation, whether you are new to the benefits of training and exercising or you are well established looking to further enhance your team’s crisis knowledge or avoid the on-set of skill fade.